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Meet the Team

Sam Mathieson

Sam Mathieson

Recruiter Phone: 07732 545449

Sam has over 20 years’ experience in recruitment.

Sam’s psychometric profile is an Si,a strong collaborator and team player. –She is a positive and approachable person who loves speaking to people in general. One of her strengths is building relationships with clients and candidates and helping them find their perfect match whether that be the perfect new employee or new job and is one of the reasons she loves working in recruitment.

Out of work Sam enjoys spending time with family and friends. She is creative and loves making things especially jewellery and runsher own small jewellery business/Etsy Shop. Don’t mess with Sam! She loves letting off steam by Thai Boxing

 
 

SAM MATHIESON JOBS

 
Digital
Digital Print Supervisor
£23000.00 - £27000.00 per annum

Digital Print Supervisor/Technician

Our client is a well-established, design-led business that supplies clothing, interiors and beauty products to major high street retailers. They are now looking for a Digital Print Supervisor to join their fabric print room based in Bradford.

Job Purpose:

To maintain, calibrate and operate Digital printing machinery and manage busy fabric printing output.

Duties and Responsibilities:

  • Calibrate and maintain printing machines for optimum efficiency
  • Pre and post treatment of core business fabrics
  • Engage with customers and internal teams in order to process all external and internal sales orders
  • Liaise with customer services team to obtain orders and understand customer requirements
  • Provide colour matching services for customer orders
  • Maintain efficient stock levels through continual review of base materials including inks and fabrics required for forward orders
  • Use SAP to process purchase orders and to push production orders through the system, and any ad hoc sales orders as required
  • Work with business leads in development of product and additional machinery
  • Prioritise workload to ensure all KPI's are hit
  • Weekly catch up with Head of Finance and Operations to discuss workloads and priorities for the week
  • Liaise with Warehouse staff for dispatch

Skills and Knowledge:

  • Good computer skills with a working knowledge of SAP and Cardona
  • Knowledge of all aspects of the digital print process, including print and print finishing
  • Excellent problem solving skills and ability to use initiative
  • Ability to work well under pressure, think logically and take a practical approach
  • Good communication skills
  • Good organisation skill

Experience and Qualifications:

  • Proven experience in a similar role, operating digital printing machinery
  • Experience of working with pigment inks would be an advantage but not essential .

Headway Recruitment is acting as an Employment Agency in relation to this vacancy. Headway Recruitment are an equal opportunities employer and we are committed to a policy of diversity, equality and inclusion.

Office Support
Recruitment Administrator
£20000.00 - £23000.00 per annum

Administrator

Our client, a well-established recruitment agency with big plans for growth, are looking for an organised, self-motivated Administrator to join their team in South Leeds.

Supporting the whole team, this position offers great autonomy and a varied workload, working across compliance and business processes.

The ideal candidate will have:

  • Previous experience as an Office Administrator
  • Exposure to recruitment is highly desirable
  • Strong organisational and planning skills, with the ability to prioritise well so that results are delivered
  • Confident and professional with a positive attitude
  • Driven to help and support the team and wider business

Key duties of the Administrator will include:

  • Compliance: managing candidate compliance for work in regulated health-care environment, complying with current COVID-19 guidance; management of COVID passports and candidate vaccinations.
  • Internal: Data entry, managing and uploading candidate and client documents onto system, supporting the team with co-ordination of temporary workers and recruitment-related administration including creating candidate profiles, ensuring candidate files are updated, organising candidate training and ensure training is up to date, processing DBS checks.
  • General administrative office duties and maintaining the day to day running of the office to an excellent standard.

Working as part of a motivated, forward-thinking business, this opportunity offers unrivalled training, development opportunities and great benefits including all-expense-paid holidays, free gym membership, 25 days holiday, financial incentives and much more!

Salary £20,000 - £23,000

Sounds like you? Click apply today or contact Sam for more information.

Headway Recruitment is acting as an Employment Agency in relation to this vacancy. Headway Recruitment are an equal opportunities employer and we are committed to a policy of diversity, equality and inclusion.

Digital
Information Security Consultant
£40000.00 - £50000.00 per annum

Our client based in North West Leeds is a global organisation specialising in Consultancy services. They are now looking to hire an Information Security Consultant to join their existing Information Security team.

The Information Security Consultant will work with the Information Security team to provide advice and guidance on IT security and further develop IT policies and processes across a multi-region infrastructure consisting of 6600 staff and 100 sites. As a member of the IT Security team, you will review all aspects of the IT environment and its components and will be responsible for gathering requirements, designing and implementing enterprise-wide solutions. The successful candidate will be required to proactively improve and provide advice and guidance on information security matters.

Key Duties and Responsibilities:

▪ Develop and enhance security policies, processes, procedures and technical controls to strengthen security capabilities and resilience to cyber threats

▪ Take a proactive role in identifying security risks, mitigations and opportunities to strengthen company resilience to cyber-attacks and security incidents

▪ Participate in the design and implementation of systems and applications to ensure that proposed solutions comply with the company's IT Security policies

▪ Assist with security incident management and response activities

▪ Interact with the IT team to provide and share technical issue resolution knowledge and deployment/adoption processes best practices

▪ Implement and manage the Microsoft MFA environment to protect critical systems and information

▪ Develop user and technical training guides to help support and use the system

▪ Implement and manage Microsoft end-point management to secure and protect end user devices by introducing controls in line with IT policies

▪ Management and maintenance of the Thycotic PAM environment to restrict unauthorised software usage and to proactively block malicious processes

▪ Maintain and manage the IT Risk register to ensure that IT risks are regularly reviewed, correctly identified, assessed, reported and mitigated in line with recommended best practices

Provide analysis of information security risk and issues of non-compliance

▪ Perform regular, proactive reviews of system audit logs to identify inappropriate usage, system configuration issues and faults. Ensuring issues are raised and mitigated and retested

▪ Test DR plans and capabilities to ensure they work as designed, identifying gaps and lessons learnt to drive continual development and enhancement

▪ Work with the business to formalise and develop Business Continuity plans and perform periodic testing to ensure they remain effective and are updated to reflect changes in the business

Technical Requirements:

▪ Excellent hands-on experience of security and/or infrastructure within an enterprise environment

▪ Comprehensive experience and in-depth knowledge of enterprise information security and standards including Cyber Essentials, ISO 27001, 27002 etc. Data Protection Act and the General Data Protection Regulation

▪ Microsoft O365 Security solutions; Microsoft core OS; Networking; Security operations; Penetration testing; Security Auditing; Forensics; Security architecture

▪ Good understanding of security testing principles, including experience of penetration testing, identifying, resolving, and reporting risks

▪ Experience of formal document creation, such as the creation of reports or procedures

▪ Experience of carrying out risk reviews, technology audits or other similar work

Headway Recruitment is acting as an Employment Agency in relation to this vacancy. Headway Recruitment are an equal opportunities employer and we are committed to a policy of diversity, equality and inclusion.

Sales & Customer Service
Customer Service Consultant
£21000.00 - £23000.00 per annum

Our client is a leading UK on-line retailer for electrical products with a history stretching back over 100 years! Due to expansion they are now looking for a bright and engaging individual to join their team.

This role will see you working as part of a small, friendly team whose top priority is to delivery exceptional customer service to our wide range of customers this will be by phone or by email. You will also attract potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfil customer needs to ensure customer satisfaction.

Duties:

  • Discussing customers requirements by telephone or E-mail and identifying the appropriate solution.
  • Processing customers' orders and resolving any issues or queries with regards to products or pricing.
  • Upselling products where items may have been discontinued, making the customer aware of the new replacement product that's now available.
  • Pro active call out to suppliers with offers and price lists
  • Use the company CRM Software to record your contact with customers and to drive future contact with your customers
  • Resolve product or service problems by clarifying the customers complaint, determine the cause of the problem and explain the best solution to solve the problem and meet the customers needs.
  • Organise and manage returns for customers

Experience & Qualities:

  • Strong phone skills.
  • Ability to multi-task, prioritize and manage time effectively.
  • Ability to adapt/respond to different customer characters.
  • Familiar with CRM systems.
  • Ability to work under pressure.
  • Keen to learn technical aspects of our products
  • Strong communication skills, both verbal and written
  • A strong team player.

BENEFITS:

  • 25 days holiday per year (plus bank holidays)
  • Company Pension Contribution
  • Employee Discounts
  • £50 monthly bonus for calls answered to target

SCHEDULE:

  • Mon-Fri 08.45am - 5pm

This is a full-time permanent role offering a salary of £21 - 23K (dependant on experience) plus the opportunity for future career progression with a fast growing and successful company.

Headway Recruitment is acting as an Employment Agency in

relation to this vacancy. Headway Recruitment are an equal opportunities employer

and we are committed to a policy of diversity, equality and inclusion.

Headway Recruitment is acting as an Employment Agency in relation to this vacancy. Headway Recruitment are an equal opportunities employer and we are committed to a policy of diversity, equality and inclusion.

Sales & Customer Service
Internal Sales Executive
Up to £23000.00 per annum

Our client is a leading UK on-line retailer for electrical products with a history stretching back over 100 years! Due to expansion they are now looking for an internal Sales Executive.

The role will see you acting as a key contact and representative for a large shared portfolio of existing customers, with the overall goal of increasing the sales and profitability of the portfolio. Your success will stem from having fantastic working relationships with the customer and of understanding their business/needs. However, you will also be of a proactive nature in order to identify future sales opportunities within these accounts and to develop new business.

Duties:

  • Using a focused and targeted approach, with the aid of in-house analytics tools, you will make regular contact with your customer base to develop relationships and drive new business
  • Strive to meet targets in line with business objectives
  • Engages customers by finding their needs and resolves any complaints that a customer may have
  • Attend and contribute to quarterly sales meetings with the other members of the internal and external sales team
  • Use the company CRM Software to record your contact with customers and to drive future contact with your customers
  • Self-generating sales leads
  • Cold calling clients past and present clients
  • Preparing weekly and monthly reports
  • Coordinating sales efforts with marketing programs
  • Helping determine pricing schedules for quotes, promotions, and negotiations.
  • A commitment to excellent customer service
  • Attend trade shows and other marketing initiatives in line with business objectives
  • Will be required to do a small element of customer service

Experience & Qualities:

  • A people person, with a good telephone manner and the ability to engage with the customer to build strong relationships at all levels
  • A proven track record in sales, with the ability to see opportunities through to a successful close
  • Keen to learn technical aspects of our products
  • An enthusiastic, proactive, smart approached individual with an outside the box thinking attitude
  • Strong team player with the ability to see the bigger picture
  • Strong communication skills, both verbal and written
  • Self-motivated and able to demonstrate good time management and organization skills
  • Working knowledge of Microsoft Office including; Excel, Word & PowerPoint
  • Experience of working within the electrical wholesale sector is advantageous

BENEFITS:

  • 25 days holiday per year (plus bank holidays)
  • Company Pension Contribution
  • Employee Discounts

SCHEDULE:

  • Mon-Fri 08.45am - 5pm

This is a full-time permanent role offering a salary of £23K (dependant on experience) plus the opportunity for future career progression with a fast growing and successful company.

Generous bonus scheme in place for hitting 25% , 50% , 75% and 100% of targets

Headway Recruitment is acting as an Employment Agency in

relation to this vacancy. Headway Recruitment are an equal opportunities employer

and we are committed to a policy of diversity, equality and inclusion.

Headway Recruitment is acting as an Employment Agency in relation to this vacancy. Headway Recruitment are an equal opportunities employer and we are committed to a policy of diversity, equality and inclusion.

Digital
Digital Marketing Executive
£25000.00 - £30000.00 per annum

Our client is a successful ladies fashion business based in Leeds. They now have an exciting new opportunity available for a Digital Marketing Executive to join their team.

What is the role?

  • Managing and updating information, copywriting, and engaging with users on social media sites such as Instagram, Facebook, LinkedIn and Twitter to increase brand awareness
  • Consulting & planning end-to-end marketing campaigns, collaborating with team members & working with the directors & Creative Manager to execute new ideas.
  • Implementing marketing & automation at all stages of the sales funnel, from prospect through to completion & end of customer life cycle.
  • Report key metrics back to manager/directors on how successful marketing campaigns have been and ways to improve.
  • Create, develop and execute nurture sequences (Sales, marketing, welcome, etc)
  • Increase the organic reach of the companies with SEO (through blogs)
  • Create and develop sales funnels & landing pages and utilise automations where possible and be accountable for their upkeep.
  • Utilise our existing database of prospects and convert them into new sales prospects accordingly.
  • Analysing the performance of campaigns and both implementing changes and making recommendations for improvements
  • Write and proofread marketing copy for online

Requirements:

  • 2 years' minimum in a marketing/Digital marketing position (ideally within a clothing/fashion related business)
  • PPC and SEM Experience
  • Excellent copy writing skills
  • A good understanding of branding
  • Self-motivated and ready to hit the ground running
  • Analytical
  • Ability to manage multiple projects at once
  • Ability to report marketing metrics
  • Excellent attention to detail

Desirables

  • Knowledge of Adobe Programmes such as Photoshop & InDesign.
  • Basic graphic design skills
  • Knowledge of Facebook, Instagram and Google
  • Photography skills

Working hours: Monday to Friday 8:00 am to 4:30 pm

Headway Recruitment is acting as an Employment Agency in relation to this vacancy. Headway Recruitment are an equal opportunities employer and we are committed to a policy of diversity, equality and inclusion.