Job Description

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IT Technical Support Consultant

JO0000004417_1652115053
£28000 - £30000 per annum
Sally Criddle

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Sally Criddle

IT Technical Support Consultant

Our client based in Northwest Leeds, a global organisation specialising in Consultancy Services have an opportunity for an IT Technical Support Consultant to join their IT services Team. Based in Leeds office you'll support and assist the business across the UK and Europe.

The ideal candidate for this role will have:

  • All round IT support specialist with at least three years' experience of hands-on, remote and telephone support
  • Experience of Server administration to include Windows Server 16, Remote Desktop Services and Active Directory in a corporate environment
  • Hands-on experience of LAN, WAN and VPN, troubleshooting and support on several implementations
  • Excellent knowledge of PC support, all round IT support specialist with at least three years' experience of hands-on, remote and telephone support
  • User & Server Administration, experience of Server administration to include Windows Server 16, Remote Desktop Services and Active Directory in a corporate environment
  • Experience with Active Directory & Azure AD, MS Windows 10 Enterprise, MS Office 365, Microsoft Exchange online

You'll provide:

  • IT support to servers and systems to ensure working effectively across the global business with an extra emphasis on staff working remotely on client sites
  • Assistance in office moves and changes with respect to the installation and changes to the IT and Voice infrastructures and all associated peripherals
  • Support, monitor the existing infrastructure and perform preventative maintenance work
  • Be flexible to the revision and needs of the IT support environment
  • Good interpersonal skills, able to deal with people at all levels and communicate to users in a clear, non-technical language

You'll be:

  • Analytically minded,
  • comfortable with working in a fast-moving, dynamic environment
  • Strongly customer-focused, used to providing support to demanding users
  • Good organisational skills, used to managing and prioritising own workload
  • Ability to report on progress, time scales, outstanding and completed activities

If you're looking for:

  • That next move to an organisation that is global and who's vision is to excel
  • Opportunities to develop and grow with the organisation
  • A Salary between £28,000-£30,000 per annum DOE

Apply now or call Sally at Headway Recruitment.

Headway Recruitment is acting as an Employment Agency in relation to this vacancy. Headway Recruitment are an equal opportunities employer and we are committed to a policy of diversity, equality and inclusion.

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