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Post Completion Case Handler

Job ID: JO0000003804_1575044068

£21,000.00 - £26,000.00

Accounting & Finance | Permanent | Bradford


Post Completion Case Handler

A fantastic opportunity to join The Commercial Servicing division as a post completion cash handler where you will be responsible for assisting commercial clients via inbound and outbound calls, email and letter, executing all customer service processes accurately and in-line with pre-agreed SLAs.

Duties include but not limited to:

  • Delivering excellent service to our customers and their representatives.
  • Processing Lease, Part-release, 2nd Charge, Transfer of Equity & various Deed amendment enquiries received on Completed Commercial Mortgage cases.
  • Take responsibility for reviewing each enquiry, managing the process from start to finish and ensuring the matter runs as smoothly as possible.
  • Efficiently managing customer expectations, explaining matters clearly and simply and conducting yourself in a professional and supportive manner both internally and external.

If you have proven experience in customer services, a good understanding of a financial servicing environment, excellent verbal and written communication and negotiation skills then this could be the ideal role for you.

In return the client, based on the outskirts of Skipton are offering salary of £21,000- £26,000 DOE. Continuing training and development, Private Medical Insurance, discretionary bonus scheme plus other benefits. Monday to Friday 9.00am to 5.30pm with some flexibility.

For more information about this exciting opportunity click apply or get in touch directly with Sally at Headway Recruitment.

Headway Recruitment is acting as an Employment Agency in relation to this vacancy.

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