Customer Service & Sales Support Associate
Job ID: JO0000003688_1566570163
Customer Service | Permanent | Bradford
Who are the right people?
Our client are a prestigious equestrian retailer. They are looking for individuals with a passion for all things horse related. They are now looking to expand their Insurance offering and would like to speak with you if you can advise their loyal customers. They also offer up to 40% staff discounts on their own products to help fuel your passion.
They are passionate about helping people, look for maximising sales opportunities and provide accurate information on products, whilst trouble shooting with website support.
What you need to do?
Be a passionate multitasker advising and guiding customers over the telephone, via email, web chat or on occasion face-to-face (when at equestrian events) for the companies Insurance Products.
When anyone is feeling lost, confused or generally a little bit bewildered about something, chances are they’ll ask for advice, dealing with customer queries and questions (as well as the odd complaint), they need help to resolve any issues, or suggest suitable alternatives, and all with a smile.
Be a team player in a team that serves customers by providing product and service information; resolving product and service problems.
You will ideally have an insurance background, have a passion for horses alongside giving a good customer service.
If this sounds like you, please get in touch with Aimee
Headway Recruitment is acting as an Employment Agency in relation to this vacancy.