We are a quality assured company with a genuine commitment to providing a first class service to all our candidates. Our mission is always to provide an efficient and professional service and to stand out among our competitors as an agency with the highest of standards. We list below a number of specific standards which we will adhere to starting from the minute you pick up the telephone to us:-

• 95% of all calls to the office will be answered within three rings

• We will let you know if we can’t find you work – we won’t waste your time

• We will give you as much information as possible about your temporary assignment before you start

• For permanent vacancies, we will provide you with an interview confirmation letter and job specification in preparation for your interview

• All candidates will be visited at an appropriate time during their temporary assignment

• We care what our candidates say about us and we will contact them by letter or telephone to survey our service and ensure it meets our standards.

• We will keep in contact with you after you have had an interview to let you know of your progress

• We will adhere fully to our Sex, Race and Disability discrimination policies

• If you have a payroll query we will ensure it is handled quickly and efficiently